General Information
 


Lots to organise and lots to think about. Here is a range of information you may need to help plan your trip. If you can't find the answers here you might like to try our Frequently Asked Questions page or contact us direct.

What to Bring
Depends on what you pack :)
First thing is make sure you have well worn good fitting boots or tramping shoes. Too easy. Second thing is if you are doing a Freedom Walk or Freedom Plus package you need to add some things to the list below depending on the track. See the notes below the table.
So here is a suggested list of what to bring;

Pair of shorts, trousers.
Thick woolen or fleece top.
Thermal long johns and shirt.
Socks, underwear and handkerchief.
Small towel or flannel.
Warm hat and light gloves.
Waterproof coat with hood.
Favourite boots or walking shoes.
Pair of light shoes or sandals.
Pack with waterproof liner.
Small personal torch, water bottle.
Personal medicine, toilet bag
Insect repellent, sunblock.
Camera and film.

Some people like gaiters and others use walking sticks.

Freedom Walk customers need to add a sleeping bag and kitchen equipment to the list above except on the Tuatapere Hump Ridge Track where the huts have a full compliment of cooking and kitchen equipment available. Gas cookers are also provided on the Milford, Routeburn and Kepler tracks.

For a comprehensive "What to Bring" page click here.

For a list of our Hire Gear click here.

Weather
The weather is unpredictable. That’s the beauty of it. Extreme conditions can develop at any time. Be prepared and have warm, waterproof equipment. In winter months there can be some snow on the tops of the alpine tracks.

Fitness Level
Each track is rated for the level of fitness required. Typically you will need to walk anywhere from 4 to 8 hours a day depending on the track, the options you chose and the weather.
Don't expect to bound out of your office desk after years of outdoor inactivity and triumph over the hills! Some pre walk training will go a long way in improving your enjoyment.

Booking Conditions
Bookings are essential and cancellation fees may apply. Packages and prices are subject to variation.

  1. Full payment is required to confirm a Freedom Plus and Freedom Walk booking. For a Guided Walk a 25% deposit is required to confirm a booking with the balance due 60 days before departure.
  2. Vouchers and accommodation passes must be collected prior to departure from the track office in Tuatapere or one of our agents. Otherwise please contact us to make alternate arrangements.
  3. Children aged 10 – 15 must be accompanied by an adult. The tracks are not recommended for children younger than 10.
  4. Bookings can be transferred to a future date but not between people.
  5. The operators reserve the right to alter, amend or cancel any tour, should weather or any other situation demand subject to any rights and remedies you may have under the Consumer Guarantees Act 1993.
  6. These are wilderness trips with an element of danger attached. Hike South, Tuatapere Hump Ridge Track, Tuatapere Hump Track Trust, Kiwi Wilderness Walks, Tuatara Investments Ltd, its agents or operators will not be liable for any injury, damage, loss or delay by reason of weather or defect.
  7. We recommend customers arrange their own travel insurance.

Cancellations
If the track is closed due to bad weather or track conditions, in most cases a full refund will be given. Cancelled groups will be able to depart on the track only if there are vacancies available once the track reopens.

If walkers cancel their bookings, the following cancellation fees apply:

* 14 days or more notice - 25% cancellation fee applies.
* Less then 14 days - No refund can be made except with a medical certificate.

Please note some tracks are operated by third parties and their cancellation policies may differ.

Stewart Island | Rakiura Track |Waitutu | Dusky

Kepler Track | Routeburn Track | Milford Track | Hollyford Valley Track

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